Questions and answers

The first step is the initial contact between the client and our experts, who, based on the needs and previous consumption, create an individual offer for their household.

Once the client signs the contract, the phase of creating the project documentation begins (it usually takes from 7 to 10 days). Project documentation is sent to HEP ODS, who have a legal deadline of 14 days to confirm the possibility of connection.

After receiving confirmation for the possibility of connection, the installation date of the solar power plant is agreed upon and the meter exchange is paid to HEP ODS.

After the installation of the power plant and the replacement of the meter, confirmation for the permanent operation of the power plant is awaited.

After receiving the confirmation, the power plant is put into permanent operation, and then the invoice is issued to the customer. ENNA Next remains available to the customer for all questions and changes related to the operation of the power plant, and for the first 10 years, the operation of the power plant is monitored and tracked through a special application.

For a more detailed response tailored to your household, contact our Solar Advisor.

It includes absolutely all actions during the entire process of selecting the optimal power plant, documentation, contracting, installation, and commissioning of the power plant. Free consultation, creation of an individual offer, creation of an individual offer for the client, preparation of project documentation, contacting HEP ODS and managing complete communication, resolving the cost of equipping the OMM bidirectional meter, monitoring the correctness of meter equipment by HEP ODS, installation of a solar power plant, supervision and verification of the power plant's operation, commissioning into permanent operation, managing insurance and supplementing the insurance policy over the next 10 years.

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Croatia is one of the EU countries where it is most worthwhile to install a solar power plant. The solar potential is extremely high throughout Croatia, up to 50% higher than the European average. This is especially applicable to the coastal region, which receives up to 2700 hours of sunshine annually, while the continental area has around 2000 hours.

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When people think of a solar power plant, the first thing that comes to mind is solar panels, but they are just one part of a system that also consists of inverters, mounts, cables, and regulators.

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Tier 1 group of solar equipment manufacturers is defined by a set of criteria determined by Bloomberg, a leading global media service, and denotes the safest and highest quality brands of solar panels suitable for households and companies.

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There is a huge difference in the way they operate, as well as in their efficiency. A solar power plant is a significant investment, so it is important to choose wisely which type of solar power plant you will install on your roof. It should be kept in mind that price is not the only important factor. Instead of focusing on the price, it is important to find a high-quality system that will be efficient and long-lasting.

Solar power plants that use older technology equipment such as inverters are often cheaper, but also less efficient and more difficult and expensive to upgrade. Solar panels can last more than 30 years, so it is most important to choose a system that will provide optimal performance in the long term.

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ENNA Next offers its customers up to 25 years of warranty on certain parts of the solar power plant. The warranty is issued by the panel manufacturer, but our company communicates with the manufacturer on behalf of the customer. Besides the duration of the warranty, it is also important who guarantees it. Financially stable companies will find it easier to maintain a warranty over the years, which is important considering that the lifespan of a power plant is more than 30 years.

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Insurance is includedfor all parts of your solar power plant against all external factors, i.e., natural disasters for a duration of up to 10 years. The insurance policy is renewed every year by our employees.

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In a system that uses microinverters, increasing capacity can be done very simply by adding new modules, as each operates independently from one another.

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Of course, our professional and prompt customer support is at your disposal throughout the entire solar power plant installation process. From the initial contact all the way to later consultations once the power plant is operational.

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Virtual power plants (eng. Virtual Power Plant) systems are those that integrate various energy sources such as solar power, wind turbines, and battery storage through digital platforms. Their goal is to provide balance and flexibility to power networks.

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Apart from a one-time transaction, it is also possible to finance a solar power plant under favorable conditions through our partner Erste Bank, with the Erste residential ECO loan.

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Of course, you can follow all the details related to state incentives from the Environmental Protection and Energy Efficiency Fund and local incentives on our website and contact us for additional information.

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Of course, although solar power plants generate the most during the summer months, they also produce electricity in the winter. The main reason for slightly lower production in winter is not the cold temperatures, but rather the shorter duration of the day, meaning less sunlight.

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Solar potential depends on the annual consumption of the customer, the slope and orientation of the roof, and the type of climate. The free area required for solar panels is calculated based on this information.. For instance, a 3kWp power plant requires approximately 20 m² of roof space, while a 5kWp power plant requires approximately 26 m² of roof space.

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The installation of the solar power plant itself takes only 1 to 2 days.

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The expected lifespan of a home solar power plant is about 30 years, but in practice, it can be up to 35–40 years.

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It is possible to install a home solar power plant on a building, but the installation requires the consent of all co-owners of the building and the technical feasibility of the installation (dimensions of the building's roof).

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Of course, you can monitor the electricity production of the solar power plant in real time via an intuitive mobile app.

For a more detailed response tailored to your household, contact our Solar Advisor.